Terms & Conditions

This website (www.imagilights.com) (hereinafter referred to as the Website) is the property of IMAGILIGHTS BV, Nijverheidslaan 62C, 8540 Deerlijk, BE0865995016, Tel. +32 56 77 45 10, info@imagilights.com (hereinafter referred to as IMAGILIGHTS BV)

Article 1. Acceptance of general terms and conditions

These general terms and conditions apply to all purchases made via the Website. By ordering from our site, you accept these general terms and conditions, including our Privacy Policy. 

Article 2. Price changes

The prices indicated on the Website are in Euro and exclusive VAT and unless expressly stated otherwise. Transport costs will be charged (and indicated) separately.
IMAGILIGHTS BV reserves the right to change prices at all times. Prices at the time of placing an order are valid throughout the buying process. At times where software and/or human errors for instance list products with an obvious faulty price, IMAGILIGHTS BV reserves the right to cancel the order and refund you for the amount paid. Notifications will be given. IMAGILIGHTS BV cannot be held liable for any loss which may arise as result.

Article 3. Change of product assortment

IMAGILIGHTS BV reserves the right to change its stock availability on the site and to remove items from the product range before a purchase has been registered. Should a purchased item no longer be available, IMAGILIGHTS BV cannot be held liable for any loss which may arise as result and reserves the right to cancel the order, refund you for the amount paid and inform you accordingly.

Article 4. Product information and liability

We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur. Colors on your computer screen are not always 100 % accurate.
Pictures and images on the site therefore only have informative purposes and have no contractual value whatsoever.
IMAGILIGHTS BV will not accept any liability for errors which may occur in either the images or the description of the items on the site.
IMAGILIGHTS BV cannot be held liable for any (direct or indirect) losses arising out of or related to the use (in the broadest sense) of the site.  Should you wish to submit a complaint, you must do this within 14 calendar days following your purchase by e-mail to info@imagilights.com. Should the complaint be considered to be valid, IMAGILIGHTS BV? liability will at all times be limited to the amount paid for your purchase.
IMAGILIGHTS BV warrants the products from non-compliance in accordance with the applicable statutory product warranty legislation.

Article 5. Deliveries and transport costs

Deliveries are made to the address chosen in your purchase order.
Every order is unique, so we always look for the fastest way for you to receive your order. We are good partners with BPOST, GLS, DPD and DHL. Our offices and warehouse are based in Belgium. All items purchased via our site will be shipped from there. Depending on your country, the transport cost per order will be mentioned when ordering.
Export deliveries are made on a DAP-basis, meaning import duties and taxes are at the expense of the buyer. 

Article 6. Under 18 years old?

Purchase can only be made by people who have the legal capacity to do so. If you are under the age of 18, your parents' or guardian's consent is required to make purchases on the site.

Article 7. Payment methods

In terms of payment, we accept the following credit cards: VISA and Mastercard. Making purchases on our site is secure (SSL). We use state of the art technology to keep your credit card information safe. The amount paid will be deducted from your VISA or Mastercard once the purchase is confirmed.

Article 8. Return policy

You have 14 calendar days  to return an item from the date you received it without having to give a reason. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Should you wish to return a purchased item, you will need to inform us by sending an unconditional declaration of your decision to recall the purchase (agreement). You can use the model form attached to these general terms and conditions should you wish to do so.
In order to comply with the cancellation period, it is sufficient to provide us with your declaration within 14 calendar days following the date of the physical receipt of your item.

Consequences of cancellation:
When exercising your right of cancellation, you will need to return the items purchased immediately after the above mentioned notification and in no case later than 14 calendar days following said notification.
You will be responsible for sending back the item you want to return. You will be paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you cancel the purchase (agreement), you will receive a reimbursement for all payments made (transport costs included, with the exception of extra costs which may have been charged following your decision to have the item shipped to you via a different method than our standard delivery option ) as soon as possible and not later than 14 calendar days following the moment Imagilights is notified of your cancellation. We will refund you with the same payment instrument you used to conclude the transaction. No charges will be levied for the repayment. Notwithstanding the above mentioned, Imagilights is entitled to await the receipt of the item(s) returned before repaying you.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

(in accordance with Book VI, Annex 2 of the Belgian Economic Law Code):
To IMAGILIGHTS BV - Nijverheidslaan 62c, 8540 Deerlijk, Belgium
I hereby wish to inform you that I would like to cancel our agreement related to the purchase of [NAME AND DETAILS OF ITEMS PURCHASED TO BE INCLUDED]. Ordered on [date] / received on [date] [name consumer] [address consumer] [Signature of consumer]
Contact us if you have any questions on how to return your item to us, contact us at info@imagilights.com

Article 9. Governing  law  and competent courts

Any dispute arising out of or related to the use of the Website shall be governed exclusively by Belgian law. The agreement shall be deemed to be performed in Belgium. The courts of Kortrijk shall have exclusive jurisdiction.

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